Friday, April 9, 2010

Ethics in business a tough sell

Rod Blagojevich was fired by Donald Trump on “The Celebrity Apprentice.” The former Illinois governor, who is accused of selling President Barack Obama’s senate seat and still faces charges, talked a twisted political game in an effort to shift blame in his team’s failed attempt to promote a new theme park. Blagojevich was perceived as a nice guy by many of his teammates, despite trying to throw them under the bus. Unfortunately, the trend is all too frequent in business today.

We can look at dozens of ethical dilemmas presented by a wide range of companies. For instance, many fast food restaurants post the nutritional details, not because they want their customers to be excited about consuming 900 calories in a single burger, but because they are choosing to help people make more informed decisions. Toyota didn’t have to recall all the cars that took off speeding for reasons still unknown, but it chose to in order to ease the public relations nightmare.

Still, people who think they are being ethical often find themselves acting in a contrary manner when a high-stakes situation is presented. Kristina Diekmann, a management professor at the U, is one of the authors of a new study that illustrates how business people are not necessarily as ethical as they would like to portray. We are all constantly battling the way we should be against our own self-interests.

Diekmann defines these two differences as the “should-self,” or the ideal ethical person we all should be, as well as the “want-self,” which is often more dominant and puts ethics aside for a favorable self-interested outcome. The study identifies that one successful ethics violation will likely lead to others in the future.

“Of course, people want to do the right thing,” Diekmann said. “(However), many can have answers that are not consistent with their values.”

It is true that when companies deal unethically, it seems the problem perpetuates because individuals turn a deaf ear and continue to receive the product or service at the price or place the provider is giving. There are clothing stores that were busted for violating labor laws, yet they still have loyal customers who enjoy their fabrics and styles. Banks failed for mismanaging debt, yet they were bailed out by the government in an effort to avoid a total collapse.

All of this leads us to wonder if there are examples of success and ethics in the real world, or are we all just part of a giant cesspool of scams. Multi-billionaire Jon Huntsman’s book, Winners Never Cheat, outlines specific values that he lived under in order to build his fortune. His is an example of success and fairness where he didn’t change the rules of the playing field, instead he let his core values guide him.

Truly, it is not always convenient to recognize when we are being taken for a ride, but people have to be both informed and active in ensuring they are striving to condone ethical behavior.

http://www.dailyutahchronicle.com/opinion/ethics-in-business-a-tough-sell-1.2217330

Friday, March 19, 2010

Recent suicides highlight need for awareness, prevention

Unsettling headlines have spotlighted several recent cases of suicide. Within the past two weeks, the key witness in the Southern Utah artifact case killed himself as did two others associated with the case. The man in Austin, Texas, who flew his airplane into the IRS building and Marie Osmond’s son both committed suicide. Since the beginning of the year, three employees at the Hill Air Force Base have killed themselves.

Because these deaths should be preventable, suicide statistics in the country are startling. According to the National Institute of Mental Health, suicide was the seventh leading cause of death for males and the 16th leading cause of death for females in 2006. They also report that suicide was the third leading cause of death for young people ages 15 to 24.

Most concerning is the statistic that an estimated 12 to 25 non-fatal suicide attempts occur per every suicide death, according to the NIMH. The National Suicide Prevention Lifeline provides a 24-hour hotline that offers confidential suicide prevention services to anyone in suicidal crisis or emotional distress. Like many other agencies, Lifeline encourages individuals to prevent suicide by looking for the warning signs.

These signs include threatening to hurt or kill oneself or even talking about it. Another sign is to talk often or write about death, dying or suicide when these actions are out of the ordinary for the person. These signs also sometimes accompany a feeling of hopelessness, rage or uncontrolled anger.

“We encourage any faculty, staff member or student to use our crisis walk-in service when they need help,” said Frances Harris, a psychologist with the U’s Counseling Center. “As a preventative service, we offer gatekeeper training and provide information to faculty and student leadership groups to recognize the signs, take them seriously, and decrease any risks as they step in to assist.”

Although no one can fairly judge someone who kills himself, it can be one of the most selfish acts a person can commit. Family and friends are left behind with no answers to the question: “What more could I have done?”

SAVE, a suicide awareness organization, says on its website that suicide survivors not only have to face the grieving process of losing a loved one, but they have additional challenges to face because of the stigma that accompanies suicide.

Perhaps the most important point to consider regarding this issue is that we have an obligation to help each other. The responsibility falls to each one of us. Suicide hurts too much and eliminates our God-given right to offer our best effort. We all bump into different challenges during our journey and we overcome those challenges with a lot of patience, an optimistic outlook and lending a hand to one another along the way.

Thursday, March 11, 2010

Scott Matheson’s nominate raises eyebrows

Scott Matheson is stirring quite a debate in the conservative blogosphere. Last week, President Barack Obama nominated Matheson to the 10th U.S. Circuit Court of Appeals, a position considered among the most powerful and influential in the United States because this court often serves as the final decision on federal cases.

Matheson, who has been a U faculty member since 1985, seems to be well qualified for the position. The honors on his résumé include Stanford alumnus, Rhodes Scholar, Yale Law School graduate, Harvard professor, U.S. Attorney and U law school dean. Plus, Matheson recently served as a Public Policy Scholar at the Woodrow Wilson International Center for Scholars during the 2006-2007 academic year.

Glenn Beck would hate the fact that Matheson has any kind of association with Woodrow Wilson, a progressive whom Beck deplored in his Conservative Political Action Conference speech when he said, “I hate Woodrow Wilson with everything in me.” Beck believes the progressive movement is destroying the republic the Founding Fathers created. Maybe that’s another reason why conservative bloggers are going crazy.

Many are playing the corruption card on Matheson’s nomination because Democratic Rep. Jim Matheson is his brother. Jim Matheson voted against Obama’s health care proposal in November, but bloggers are concerned his vote will now change with his brother’s nomination.

White House Press Secretary Robert Gibbs said at his daily press briefing that the allegation was “very silly.” It’s hard to trust a guy who thinks it is funny to use his White House platform to mock someone by writing a to-do list on his hand, similar to what Sarah Palin did during a Tea Party convention, but Matheson’s office seconds Gibbs’ assessment, saying the quid pro quo claims are “patently ridiculous.”

Even Utah Republicans Sen. Orrin Hatch and Rep. Jason Chaffetz are supportive of Scott Matheson’s nomination to the court and dismiss the allegations.

“I’m very pleased that President Obama selected Scott to serve as a judge on the federal bench,” Chaffetz said. “His distinguished scholarship as an attorney and law school dean and his devoted public service to Utah and to the United States make him an excellent nominee. Good choice, Mr. President. Good choice.”

With Matheson’s qualifications and Republican support, it is a baseless claim that the conservative blogosphere is making. The timing of the nomination is unfortunate and does raise questions as to whether it is merely a coincidence that the newest nominee is brother to a congressman who has a critical vote that Obama desperately wants.

One blogger, Michelle Malkin, called Obama “incorrigibly corrupt or incorrigibly stupid” to miss these red flags and show such terrible timing in the nomination. The good news in all of this is that Jim Matheson is a solid “no” vote on Obama’s health care bill.

http://www.dailyutahchronicle.com/opinion/scott-matheson-s-nominate-raises-eyebrows-1.2188538

Thursday, March 4, 2010

Tip amount should be a personal decision

Last week, the North Carolina ABC affiliate reported that a woman was banned from a Japanese restaurant for bad tipping.

Reportedly, the woman—a habitual bad tipper at the restaurant—complained about an 18 percent gratuity that was added to her check. When she returned again to the restaurant, the servers wouldn’t even seat her.

This incident raises the question of whether restaurant patrons should be forced to tip when they pay for their meal or if that payment is to be assumed in the cost of the meal.

People go out to eat because they don’t want to cook. They appreciate the atmosphere and restaurant service, and they enjoy the company of others. All of these factors are taken into consideration as menu prices are created. Included in the meal price is the server’s wage. Perhaps the woman from North Carolina was assuming this as she decided not to tip, as Japanese restaurants can be expensive.

A restaurant’s profit margin depends on food selections and combinations, customer service, pricing and how efficiently the restaurant is managed. For the most part, the average profit margin is 5 percent of each meal that is served, according to www.donrockwell.com. The same site says labor and food costs account for roughly 30 percent of the meal price.

For the most part, the standard suggested tip amount is 15 percent of a pre-tax bill. This expectation is in place because servers are paid notoriously meager wages.

Since 1991, the U.S. Department of Labor has set minimum wage for restaurant workers at $2.13 per hour with the reasoning that tips will bring their pay up to a living wage. Servers are given incentive to provide attentive and quick service because it directly affects how much of a tip they will earn. Considering food service is traditionally a popular industry for college students, many of us are familiar with this situation.

Further complicating a restaurant’s tipping process is last week’s ruling by a federal appeals court in Portland, Ore. If a restaurant pays servers more than minimum wage, the court ruled the restaurant can create a “tip pool” in which servers’ tips are pooled together and split accordingly, not only among servers, but also kitchen staff. The waitress who brought the appeal claimed that the tip pool violated her rights under the Fair Labor Standards Act, but the court disagreed.

As servers feel further slighted and vulnerable to this ruling, it’s probably time to get out of the food service business.

Ultimately, the amount patrons choose to tip their servers should be determined entirely by the patrons, not the restaurant. Recommended gratuity charges are misleading because that amount should be determined by the customers. They shouldn’t feel obligated to tip but should also take into account that good service has value.

Thursday, February 18, 2010

Social-networking sites can threaten more than grades

We’ve all seen the way social-networking sites such as Facebook connect us to friends and family.

The site, started by computer science students, has more than 400 million users and is quickly changing the way we communicate with each other.

Although it’s a great distraction during lulls in lecture and homework, users are beginning to notice some negative consequences of Facebook use.

Last April, an Ohio State University study found that college students who use Facebook spend less time studying and have lower GPAs than students who don’t use it.

“We can’t say that use of Facebook leads to lower grades and less studying—but we did find a relationship there,” said Aryn Karpinski, co-author of the study. “There’s a disconnect between students’ claim that Facebook use doesn’t impact their studies and our finding showing they had lower grades and spent less time studying.”

Connecting with others on the web causes users to experience a range of emotions, particularly in romantic relationships.

A study, published in the CyberPsychology & Behavior Journal concluded that there is a “significant association between time spent on Facebook and jealousy-related feelings and behaviors experienced on Facebook by college students.”

Some observers are even noticing that Facebook is exposing them to health risks. Because profile updates often include only a brief sentence, users aren’t given time to assess the value of the statement and its true meaning, says Jim Schumacher, a suite101.com contributor.

“In the long run, such a habit forms insensitive and numb personalities, as they are reading the most intimate and sometimes most horrible details of others’ lives without the need of reacting to them as they would have to in a real conversation,” he said.

Although there still hasn’t been a complete and credible study proving the negative effects of social-networking sites, the field of questions is green for behavioral scientists.

“We have to ask the questions, ‘What happens to young people when they spend hours and hours with the computer? Are they getting outdoors? Are they exercising? Are they learning to talk to each other face to face?’ ” said Gary Small, professor of psychiatry at UCLA.

One of the big questions is whether social networking is actually bringing people closer together. Users often connect without the deep interaction or one-on-one physical contact that allows people to gauge each other’s sincerity and veracity needed to achieve a close relationship.

Maybe it’s just good enough to use social networking as a way to stay in touch, kill time and quickly access information, such as someone’s phone number or address.

The very fact that we engage on these sites means we care and want to connect with each other. In terms of the depth of that connection, it’s up to the individual user to decide what that means.

http://www.dailyutahchronicle.com/opinion/social-networking-sites-can-threaten-more-than-grades-1.2159483

Thursday, February 11, 2010

Technology necessary to stop inversion

Sometimes in the winter, Salt Lake City air gets so bad you could mistakenly think you’re in a big city such as Beijing or Los Angeles.

Particularly in January along the Wasatch Front, Utah notoriously has had bad air. It’s so bad, in fact, that the National Science Foundation just approved $1.3 million to fund a study to collect better data as to why the inversion occurs.

So far this year, more than 20 health warnings have been issued by Utah environmental officials because of the bad air quality. The dirty air causes many people to cough, sneeze and have flu-like symptoms.

According to the U.S. Environmental Protection Agency, Utah has been given the distinction of having the worst air in America—several times.

Professor John Horel of the U’s department of atmospheric sciences is one of the principal investigators of the study about the inversion. He said this will be the largest field study of atmospheric conditions in Utah in more than a decade.

“This study is going to identify the weather that contributes to the development, maintenance and breakup of these inversions,” he said. “What is different about our study is the goal to improve the simulation and eventual prediction of the weather conditions associated with the pollution events.”

Because much of that money—$550,000—will come back to the U in the form of students and researchers setting up equipment and collecting and analyzing data, it’s difficult to turn up your nose at the study. However, because it is commonly known that the inversion results from cold-air pockets that trap pollutants and fog, it seems like an superfluous exercise that can be predicted with Doppler radar.

Another use of the money could be investing in weather modification technology. As seen with the 2008 Beijing Summer Olympics, the Chinese are fine-tuning their ability to make it rain on the eve of major events.

China’s Weather Modification Office employs 37,000 people. Essentially, it uses rocket launchers loaded with cloud-seeding compounds to either moisten clouds or drain them, depending on the need. Utah definitely has the need for wind and moisture to clear out the valley when cold pockets gather and dirty the air.

Yes, solutions such as carpooling, riding public transportation and staying indoors should definitely be put into practice by people doing their part as good citizens to reduce pollution. However, when circumstances beyond our control come into play, it makes sense to adopt creative answers to solve the problem.

By investing in weather modification technology and equipment, Utah can implement immediate solutions that will cut down on the poor visibility and lung congestion caused by the bad air.

http://www.dailyutahchronicle.com/opinion/technology-necessary-to-stop-inversion-1.2149332

Wednesday, February 3, 2010

Sundance film furthers division between gay, LDS communities

With last week’s Sundance film “8: The Mormon Proposition,” the heated and drawn out debate on gay-marriage is again in full swing. The film follows a young gay couple who are fighting for the recognition of their marriage. As usual, the LDS Church is cast as the antagonist because it urged members to donate their time and money to passing California’s Proposition 8. A yes vote reversed a court mandated law allowing gays to marry.

Ironically, many Mormons feel the same discrimination as gays. This was clearly manifest during the Prop 8 fallout when Mormons were bullied out of jobs, temple worship was postponed by obstructive protest rallies, meeting houses were vandalized and the Church was and still is the butt of late night jokes.

Even the Super Bowl has been targeted by inflammatory rhetoric. A gay-dating website wanted to air a 30-second commercial showing two men watching the game, brushing hands in the potato chip bowl and then engaging in a passionate make-out session. The company said CBS is discriminating against them by not airing the ad, when in fact the company couldn’t pay for the ad by verifying its credit status.

Often forgotten in the Prop 8 debate is that the decision was not made by the Mormons, but by California voters. In fact, every time the issue has been put to a popular vote across the country, thirty-one times in a row, same-sex marriage has been rejected.

Yet, in their persistent frustration, many pro-gay debaters continue using politically charged words like “hate,” “bigot” and “attack” to demand acceptance. This only serves to drive a deeper wedge at the expense of positive dialogue that will eventually lead to more rights.

The forthcoming 2010 US Census will provide better statistics, but the 2000 Census reported 1.5 percent of Americans consider themselves gay. Redefining the term “marriage” will open churches up to discriminatory lawsuits that will cost millions of dollars and change their protected religious practices. This not only violates the Constitution’s first amendment, but bowing to a small minority shouting over a loud media megaphone is absurd.

Most Christian, Islamic, and Jewish churches fight battles against immoral actions, not people. Churches believe that homosexuality is a choice and wrong (per God) because it is a question of morality. Marriage is a religious institution that has been adopted by the US government and shouldn’t be viewed as a negotiable right. In 1996, President Clinton signed the Defense of Marriage Act (DOMA) as a federal law that defines marriage as a legal union exclusively between one man and one woman. It also tells states they do not need to treat a relationship between persons of the same sex as a marriage.

Before you type your comments calling me an intolerant bigot, let me state the position I buy into. The term ‘anti-gay’ is completely wrong and hateful. Tolerance and striving to build others who are willing to meet you halfway should always be guiding principles in our relationships.

All men and women are created equal. They are endowed by their Creator with certain unalienable rights; that among these are life, liberty and the pursuit of happiness. This guiding creed has not been accomplished when gay people are beaten and killed for the lifestyle they’ve chosen to pursue. It hasn’t been accomplished when life has become so dark they take their life because they don’t know how to live in a society that hates them.

It should be illegal to discriminate against gay individuals in housing, employment matters and other limited rights. We shouldn’t oppose civil unions for gays, as long as those rights don't infringe on religious liberties. Giving the word ‘marriage’ to gays infringes on the religious liberties of those who practice traditional marriage.

Lines need to be drawn to protect the freedoms we all enjoy. An open mind of course is important, but not to the point where your moral compass goes out the window. If giving "equal rights" to one party infringes on the rights of another, then it's not good policy or legislation. This essentially unravels the singular purpose American colonists founded this nation and crafted the Constitution. When you change the definition of marriage, you allow lawyers and judges to begin pushing churches around.